Customer Service
At Easel, customer satisfaction is our top priority. We promise prompt and courteous customer service for a convenient, hassle-free shopping experience.
Contact us at cs@easelonline.com or 213-878-9024
SHIPPING HOUR
All orders received after 3 PM(PST) will be processed the following business day (Same day ship out is possible before 3 PM).
PAYMENT & BILLING
Easel accepts the following forms of payment: Credit Card (VISA, MasterCard, American Express, Discover)
SHIPPING
Easel ships via UPS. Standard shipping charges will apply to all orders. Shipments are sent out daily from Monday through Friday.
All shipping cost will be calculated once the orders are processed and ready to be shipped. Since all shipment costs cannot be pre-determined,
shipping costs may vary depending on the size and weight of the box and will be charged to your invoice and will not be provided
when checking out your order If you have any questions in regards to cost of shipping,
please contact our customer service department at 213-878-9024 for more assistance.
- Ground (3-7 days, determined by destination) - 3 Day Select (delivery by end of day) - 2nd Day Air (delivery by end of day) - 2nd Day Air AM (delivery by 10:30 AM) - Next Day Air Saver (delivery by 3 PM) - Next Day Air (delivery by 10:30 AM) - Next Day Air Early AM (delivery by 8:30 AM) Agreement between User and WWW.EASELONLINE.COM Welcome to WWW.EASELONLINE.COM. The WWW.EASELONLINE.COM website (the "Site") is comprised of various web pages operated by Easel ("Easel"). WWW.EASELONLINE.COM is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of WWW.EASELONLINE.COM constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. WWW.EASELONLINE.COM is an E-Commerce Site that sells wholesale women's clothing. Electronic Communications Visiting WWW.EASELONLINE.COM or sending emails to Easel constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Your Account If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Easel is not responsible for third party access to your account that results from theft or misappropriation of your account. Easel and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. Children Under Thirteen Easel does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use WWW.EASELONLINE.COM only with permission of a parent or guardian. Cancellation/Refund Policy RETURN POLICY Links to Third Party Sites/Third Party Services WWW.EASELONLINE.COM may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Easel and Easel is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Easel is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Easel of the site or any association with its operators. Certain services made available via WWW.EASELONLINE.COM are delivered by third party sites and organizations. By using any product, service or functionality originating from the WWW.EASELONLINE.COM domain, you hereby acknowledge and consent that Easel may share such information and data with any third party with whom Easel has a contractual relationship to provide the requested product, service or functionality on behalf of WWW.EASELONLINE.COM users and customers. No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use WWW.EASELONLINE.COM strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Easel that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Easel or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Easel content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Easel and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Easel or our licensors except as expressly authorized by these Terms. International Users The Service is controlled, operated and administered by Easel from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Easel Content accessed through WWW.EASELONLINE.COM in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Indemnification You agree to indemnify, defend and hold harmless Easel, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Easel reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Easel in asserting any available defenses. Arbitration In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. Liability Disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EASEL AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. EASEL AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. EASEL AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EASEL AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EASEL OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Termination/Access Restriction Easel reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Easel as a result of this agreement or use of the Site. Easel's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Easel's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Easel with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Easel with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Easel with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. Changes to Terms Easel reserves the right, in its sole discretion, to change the Terms under which WWW.EASELONLINE.COM is offered. The most current version of the Terms will supersede all previous versions. Easel encourages you to periodically review the Terms to stay informed of our updates. Contact Us Easel welcomes your questions or comments regarding the Terms: Easel 2532 E. 49th ST Vernon, California 90058 Email Address: cs@easelonline.com Telephone number: (213)878-9024 Protecting your private information is our priority. This Statement of Privacy applies to WWW.EASELONLINE.COM and WWW.EASELONLINE.COM and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to WWW.EASELONLINE.COM include WWW.EASELONLINE.COM and EASEL. The EASEL website is a ECOMMERCE site. By using the EASEL website, you consent to the data practices described in this statement. Collection of your Personal Information In order to better provide you with products and services offered on our Site, EASEL may collect personally identifiable information, such as your: - First and Last Name - Mailing Address - E-mail Address - Phone Number If you purchase EASEL's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Use of your Personal Information EASEL collects and uses your personal information to operate its website(s) and deliver the services you have requested. EASEL may also use your personally identifiable information to inform you of other products or services available from EASEL and its affiliates. Sharing Information with Third Parties EASEL does not sell, rent or lease its customer lists to third parties. EASEL may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to EASEL, and they are required to maintain the confidentiality of your information. EASEL may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EASEL or the site; (b) protect and defend the rights or property of EASEL; and/or (c) act under exigent circumstances to protect the personal safety of users of EASEL, or the public. Automatically Collected Information Information about your computer hardware and software may be automatically collected by EASEL. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the EASEL website. Security of your Personal Information EASEL secures your personal information from unauthorized access, use, or disclosure. EASEL uses the following methods for this purpose: - SSL Protocol When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. Children Under Thirteen EASEL does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. E-mail Communications From time to time, EASEL may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from EASEL or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from EASEL, you may opt out of such communications by clicking on the UNSUBSCRIBE button. Changes to this Statement EASEL reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Contact Information EASEL welcomes your questions or comments regarding this Statement of Privacy. If you believe that EASEL has not adhered to this Statement, please contact EASEL at: WWW.EASELONLINE.COM 2532 E 49th St. Vernon, California 90058 Email Address: CS@EASELONLINE.COM Telephone number: (213)878-9024 Effective as of January 01, 2018
SHIPPING CHOICES
TERMS AND CONDITIONS
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five(5) days of receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 20% of the value of the merchandise may be imposed on non-defective returns.
CANCELLATION POLICY
To cancel orders placed with us, please contact us by phone. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 20% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Privacy Policy